All prices
include 3-day priority shipping by mail
from Hawaii, handling,
and applicable taxes. For 2 or more items
ordered, total charge will be emailed with confirmation
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By clicking on the "Place
Order" button, you agree to the terms and conditions stated
below.
Substitution - Flowers
or colors may be substituted without notice, due to availability
of flowers or seasonal condition.
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We cannot guarantee orders received less than
5 business days prior to requested delivery date.
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Maile is not shipped to
California and will be substituted with Ti-leaf Maile lei
without notice.
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Lei selection may substituted
without notice, if order is received less than 5 business days
prior to requested delivery date and your lei selection is not
available.
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You may indicate second choice
of lei if first choice is not available in the "Card
Message" section of the Order Form.
Shipping Options - All
prices include 2 day FedEx shipping or 3-day U.S. priority mail
according to categories..
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Additional $8 for Standard
Overnight service.
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Additional $15 for Priority or
Saturday delivery service where available
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If order is received less than
4 business days prior to requested delivery date, additional $8 or $15 may be charged, if necessary, for Standard Overnight
or Priority service.
Please
call GoFedEx (800-463-3339) for shipping schedule and charges.
Royal Hawaiian Lei ships out of Honolulu, Hi, zip code 96816.
Shipping to Alaska - please
call our office (808-4415347) for shipping schedule and charges.
Shipping to California - There
may be a delay in delivery to California.
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The California Department of
Agriculture inspects packages containing agricultural products.
If this causes a delay in delivery, Royal Hawaiian Lei will
not be responsible for the delay and no refund will be given.
Every effort will be made to track the package and have it
delivered as soon as it is released from inspection. Royal
Hawaiian Lei is bound by FedEx delivery service policies and
guarantee, as well as the policies of the California Department
of Agriculture.
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We do not ship Maile to
California.
Signature Release
- All shipments are sent signature release except for order over
$500.
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If no one is available to
receive the package, Federal Express will leave it. If they
believe the package will be tampered with or damaged if left,
it will be returned to the FedEx facility and delivered the
next business day.
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If no one is available to
receive the package, Royal Hawaiian Lei will not be
responsible for stolen packages, unsatisfactory condition of
lei due to extended exposure to weather conditions, or delay
in delivery.
Incorrect Address
- Royal Hawaiian Lei will not be responsible for incorrect
recipient's address.
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Please be sure to include the
COMPLETE delivery address. For example, be sure to
specify street versus avenue, apartment or suite number, and
indicate directional notes (i.e. N. School St. rather than
School St.).
Non-delivery Liability
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Royal Hawaiian Lei will not be
liable for any delay or non-delivery due to local or national
weather conditions (as determined by FedEx); national or local
disruptions in air or ground transportation networks due to
events beyond our control, such as weather phenomena, strikes
or natural disasters (earthquakes, floods, and hurricanes are
examples of natural disasters); conditions that present danger
to company personnel; and disruption or failure of
communication and information systems, and criminal acts.
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